Returns & Exchanges

At Bloombox Club, we want you and your plants to be perfectly happy. If your greenery arrives damaged or you change your mind about an accessory, our hassle-free returns policy ensures a smooth resolution within 30 days of delivery.

Return Process

• 1.
  Contact Support

  Email our plant care team within 30 days of receipt with your order number and a brief explanation of the return.

• 2.
  Document Condition

  For damaged plants or pots, please attach clear photos of the item and the packaging to help us process your claim quickly.

• 3.
  Package Securely

  Place the items back in their original specialized packaging to ensure they remain protected during the transit back to our nursery.

• 4.
  Receive Refund

  Once our team inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.